DegenCity Terms and Conditions
Welcome to DegenCity Online Casino. These Terms and Conditions govern your use of our website, games, and services. By creating an account, you agree to be bound by the rules set out below. At Degen City, we encourage every player to read this document carefully before placing a bet or making a deposit.
Acceptance of Terms
By registering with DegenCity, you confirm that you are at least 18 years old (or the legal age in your jurisdiction) and that you have the legal capacity to enter into a binding agreement. We at Degen City reserve the right to refuse service to anyone who does not meet these requirements. If you do not agree with any part of these terms, you must not use our platform.
Eligibility and Restricted Territories
Our services are not available to residents of certain countries. We at DegenCity do not accept players from Aruba, Australia, Austria, Belgium, Bonaire, Curacao, Denmark, France, French Guiana, French Polynesia, Germany, Gibraltar, Greece, Guernsey, Hungary, Iran, Isle of Man, Jersey, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, Myanmar, Netherlands, North Korea, Portugal, Puerto Rico, Reunion, Serbia, Slovakia, Slovenia, Spain, Sweden, United Kingdom, and the United States. It is your responsibility to verify whether online gambling is legal in your location before using Degen City.
Account Registration
To access our games, you must create an account with accurate and complete personal information. Our Degen City platform may request identity verification documents at any stage, including before processing a withdrawal. You agree to keep your login credentials confidential and to notify our support team immediately if you suspect unauthorized access to your DegenCity account.
- You must provide truthful registration details
- You may only hold one account with us
- We may suspend or close accounts that violate these terms
- You are responsible for all activity under your login
Licensing and Ownership
DegenCity Online Casino is owned and operated by 3-102-939867 Limitada, registered in Costa Rica. We operate under a license issued by the Government of the Autonomous Island of Anjouan, Union of Comoros (ALSI-202601025-FI1). This license permits us to offer casino games and sports betting services to eligible international players.
Deposits and Withdrawals
At Degen City, we support a wide range of cryptocurrencies including Bitcoin, Ethereum, Litecoin, Tron, Solana, BNB, XRP, USDT, and USDC, as well as bank transfers via Swapped and gift cards through Pulse. Minimum deposits start from $1 depending on the chosen method, and minimum bank withdrawals are set at €15. We process most withdrawal requests instantly, with cashouts typically completed within one hour. However, DegenCity reserves the right to pay large withdrawals in structured instalments, and third-party or network fees may apply.
- We may request additional verification before releasing funds
- Withdrawal limits are displayed in your account dashboard
- Our team reserves the right to delay payouts pending anti-fraud checks
Bonuses and Promotions
Our Degen City welcome offer provides a 7-day 10% cashback on net slot losses, activated automatically once you make a successful deposit. This bonus applies only to slot games; Live Casino, Game Shows, and Bonus Buys are excluded, and a maximum of $5 per spin counts toward the net loss calculation. We at DegenCity also operate an XP rank system that rewards wagering with instant rakeback, weekly and monthly bonuses, and rank-up rewards as you progress from Chiplet through Ante, Shuffler, Dealer, and our VIP tiers (Hustler, Card Shark, Pitboss, and Ace). Our Referral Program offers 10% commission on all referral wagers, and coupons may be redeemed in the cashier when issued.
Fair Play and Game Rules
DegenCity offers thousands of titles from more than fifty providers, including Pragmatic Play, Evolution, NetEnt, Hacksaw Gaming, and our own Degencity Originals. We use certified random number generators and monitor our systems to ensure fair outcomes across slots, table games, live dealer games, and Originals such as Dice, Mines, Plinko, and Limbo. Any attempt to exploit software bugs, use bots, or collude with other players is strictly prohibited and may result in account termination.
Responsible Gambling
We care about the wellbeing of our players. Degen City provides tools such as deposit limits, self-exclusion options, and reality checks to help you manage your gaming activity. If you believe you may have a gambling problem, we encourage you to contact our support team or seek assistance from a professional organization.
Limitation of Liability
We at DegenCity are not liable for any indirect, incidental, or consequential losses arising from your use of our platform, including technical failures, internet connectivity issues, or third-party payment delays. Our services are provided on an "as is" basis, and we make no guarantee that the platform will be uninterrupted or error-free.
Changes to These Terms
We may update these Terms and Conditions periodically to reflect changes in our services or applicable regulations. Continued use of DegenCity after any amendment constitutes your acceptance of the revised terms. We recommend reviewing this page regularly to stay informed.
Contact Us
If you have questions about these terms, our support team is available 24/7 via live chat, email at support@degencity.com, or through our Help Center. We at Degen City are committed to providing transparent and responsive customer service to all our players.
Content updated: October 08, 2026